Terms & Conditions

Last updated: 12 December 2025

1. Overview

These Terms & Conditions (“Terms”) govern your use of the VIAX Heritage online store operated by VIAX Corporate Language Solutions OOD, a company registered in Bulgaria (“we”, “us”, “our”).
By accessing or making a purchase on our website, you agree to be bound by these Terms.
If you do not agree, you should discontinue using the website.

2. Eligibility

You must be at least 18 years old to purchase products from our store.
By placing an order, you confirm that you meet this requirement.

3. Products and Availability

All products, descriptions, and prices are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
Some products may be printed, fulfilled, or shipped by third-party production partners such as Printify.
Availability may vary depending on partner stock and regional fulfillment centers.

4. Pricing, Taxes, and Duties

All prices are listed in EUR (or the currency shown at checkout).
Prices displayed do not include taxes, customs duties, or import fees applicable to your region.
These charges, if applicable, are the customer’s responsibility.
We reserve the right to modify prices at any time.

5. Payment Methods

We accept the following payment methods:

• Major credit and debit cards via Shopify Payments

• PayPal

By completing a purchase, you authorize us (and Shopify Payments or PayPal) to charge your payment method for the total amount of your order, including taxes and shipping fees.

6. Order Processing & Fulfillment

Orders are processed automatically after payment confirmation.
Some items may be fulfilled by third-party partners (Printify), which may:

• ship from different locations

• package items differently

• deliver items separately if your order contains multiple products

Estimated delivery times are provided for convenience and are not guaranteed.

7. Shipping

Shipping terms, delivery estimates, and regions served are detailed in our Shipping Policy, incorporated here by reference.
We are not responsible for delays caused by courier issues, customs clearance, natural events, or Printify fulfillment partners.

8. Returns & Refunds

Our Refund & Return Policy governs all returns, exchanges, and refunds.
By placing an order, you acknowledge that you have read and understood this policy.

9. Accuracy of Information

We do our best to ensure accuracy but cannot guarantee product colors as displayed on your device, availability, or absence of typographical errors.
We reserve the right to correct errors and update information at any time.

10. Intellectual Property

All content on this website, including images, product design, branding, text, and graphics, is owned by VIAX Corporate Language Solutions OOD or licensed to us.
You may not reproduce, distribute, or commercially use any content without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• indirect, incidental, punitive, or consequential damages

• loss of data, revenue, or profits

• damages arising from your use of the website or inability to use the website

• issues caused by third-party fulfillment partners

Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

12. Governing Law

These Terms are governed by the laws of the Republic of Bulgaria.
Any disputes shall be resolved exclusively by the competent Bulgarian courts.

13. Changes to Terms

We may update these Terms occasionally.
Changes take effect immediately upon posting on this page.
It is your responsibility to review the Terms periodically.

14. Contact Information

For questions about these Terms, you may contact us at:
VIAX Corporate Language Solutions OOD
Email: support@viaxheritage.com